Freitag, 11. Januar 2013

שירות לקוחות דובר עברית - PayPal


סוג המשרה: מלאה
סוג המעמד: שכיר


Location: Berlin
Job Status: Full time
Req #: 73735BR
eBay is the world's largest online marketplace. We enjoy our work and we'll be the first to admit it! We think it's because we are doing something that has never been done before. Creating this incredible new space where buyers and sellers come together to exchange just about anything. What we've done at eBay is promote the growth of communities where people can share similiar interests about things they have or want.
Customer Solutions Agent Hebrew Speaking
Customer Service Agent in Berlin - Wilmersdorf (Hebrew)
PayPal, an affiliate of eBay Inc., is one of the global leading providers of online payments. More than 224 million customers use PayPal to pay online or to transfer money. In addition to paying for eBay items, PayPal enables payments for thousands of online shops.
We are looking for Hebrew speaking candidates with English (written and spoken) for our Customer Service in Berlin.

Core responsibilties
  • Represent PayPal with a high level of professionalism and customer service
  • Resolve customer queries by email or by telephone.
  • Use all manner of modern communication to offer our members the best possible service.
  • Maintain and promote a positive attitude while meeting productivity goals
  • Continually display initiative to take on additional responsibilities toward professional growth
  • Perform related duties as assigned
Your Profile
  • Leaving Certificate or equivalent
  • Minimum of 12 months call centre/customer service experience
  • Fluency in English and Hebrew language, both spoken and written.
  • Ability to work in a customer-focused, target-driven environment.
  • An excellent communicator with the ability to build and maintain strong working relationships.
  • Proven problem solving skills and experience in delivering practical solutions.
  • Proficiency with MS Office, Internet and a good knowledge of databases.
  • A high degree of flexibility, team spirit and independence.
  • Eligibility to work in Germany.
  • Available to work shifts
Interested? Please apply directly to the position by using the "Apply" botton.

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